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PlayStation 4 Chat
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TOPIC: PlayStation 4 Chat

Re: PlayStation 4 Chat 2 years, 11 months ago #20135

  • boydie
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Tell him to stop eating it and head to the fridge lol.

Boydie

Re: PlayStation 4 Chat 2 years, 10 months ago #20149

Just in case your DualShock 4 hasn't taken enough punishment, Sony has added support for the controller to the PS3 in its latest update. SOURCE

Marty


DON'T GET BITTER - GET BETTER!

Re: PlayStation 4 Chat 2 years, 10 months ago #20152

  • NoFX_Caz
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Well Sony are sending a return label, they are going to repair or replace it.

Pretty good service as per usual.

Re: PlayStation 4 Chat 2 years, 10 months ago #20159

NoFX_Caz wrote:
Well Sony are sending a return label, they are going to repair or replace it.

Pretty good service as per usual.


I've always had good service from PlayStation. Their tech support actually know what they are talking about and the guys that deal with returns/ replacements are spot on.

Marty


DON'T GET BITTER - GET BETTER!

Re: PlayStation 4 Chat 2 years, 10 months ago #20164

  • NoFX_Caz
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Well they sent me an email today saying they still require me to call them as they need to read the T&C's to me over the phone... Should be a riveting phone call lol

Re: PlayStation 4 Chat 2 years, 10 months ago #20167

NoFX_Caz wrote:
Well they sent me an email today saying they still require me to call them as they need to read the T&C's to me over the phone... Should be a riveting phone call lol


Best get yourself set up with some hot chocolate & a pillow, ready to fall asleep!

Marty


DON'T GET BITTER - GET BETTER!

Re: PlayStation 4 Chat 2 years, 10 months ago #20171

  • NoFX_Caz
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The one thing that really annoys me (and it isn't just Sony who do this) when you email them, you get a nice reply asking for further information, you respond and get another reply from a completely different person. Sometimes you get correspondence from four or five different people and eventually they start repeating themselves and asking you the same questions.

Re: PlayStation 4 Chat 2 years, 10 months ago #20173

Totally! The lack of good note taking from the call center guys in most places is terrible!

Marty


DON'T GET BITTER - GET BETTER!

Re: PlayStation 4 Chat 2 years, 10 months ago #20175

  • NoFX_Caz
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Bad note taking in a call centre is bad but excusable. When you are responding to people by email, it is easy as copy and paste, no need for it lol

Re: PlayStation 4 Chat 2 years, 9 months ago #20346

  • NoFX_Caz
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Well we had an email this week saying that Sony hadn't received the controller that was posted to them on Monday 14th.

Have proof of postage and proof of delivery, now I guess it will be a battle with Royal Mail.
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